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Product Quality Monitoring

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Title
Product Quality Monitoring
Authors (non HEDON members)
Tim Jones
Abstract
A stove has been designed and tested and is now in production, perhaps by several producers. Sales are going well after the marketing campaign but then the problems start.

Complaints begin to come in that the stoves are cracking on first or second time of lighting, pot-rests have fallen off, the entrance to the stove has grown larger or smaller and so have the pot-rests. Retailers arc complaining that they cannot get a regular supply or that there are too many breakages due to poor packing and transport and that the finish on the stoves has become rough etc.

Journal Section
Theme Articles

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Issue
23
Submitter
miriam@hedon.info

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Project design
033 Monitoring And Evaluation
Keywords
Product    Quality    BoilingPoint23   

Article body in English

Page name EN
BP23_ProductQualityMonitoring


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